Sirizone

Frequently asked questions

Quick answers to common questions

How does Sirizone work?

Sirizone is a marketplace where verified Syrian sellers list their products. You browse, add to cart, pay, and we handle delivery to your door.

How do I pay?

We accept cash on delivery (COD), Visa, Mastercard, and Mollie. Payments are secured with bank-grade encryption.

Are the products authentic?

Yes. Every seller is verified by our team, and we operate an authenticity guarantee — if it is not as described, you get your money back.

How long does delivery take?

Damascus: same day or next day. Other cities: 1 to 4 business days depending on location.

Can I return an item?

Yes. You have 7 days from delivery to return most items.

How do I become a seller?

Visit https://seller.sirizone.com and sign up. Approval typically takes 24 to 48 hours.

How do I contact support?

Email support@sirizone.com, call +963 960 000 204, or WhatsApp +963 960 000 204.